FAQ & Support

Frequently asked questions and real-time cyber alerts.

Common Questions

What are the prerequisites for your courses?
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Most beginner courses require no prerequisites. Intermediate and advanced courses require basic computer knowledge. Some courses recommend programming experience. Check individual course details for specific requirements.

Are the certifications recognized globally?
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Yes! Our certifications are recognized by 50+ Fortune 500 companies and government agencies worldwide. We align our curriculum with industry standards like CEH, OSCP, and GCIH.

What is the duration of courses?
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Course duration varies from 6 weeks for beginner courses to 14 weeks for professional certifications. All courses include lifetime access to updated materials. You can study at your own pace with flexible deadlines.

Do you offer job placement assistance?
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Yes! We have a dedicated placement cell with 70% placement rate within 90 days. Graduates receive career counseling, resume review, and interview preparation. We have partnerships with 50+ top companies.

What payment options are available?
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We accept credit cards, debit cards, net banking, and installment plans. EMI options are available for courses above ₹10,000. Students can also apply for scholarships and discounts.

Can I access courses on mobile devices?
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Absolutely! Our platform is fully responsive. Download the CyberSchool app for iOS and Android to access lectures, labs, and materials offline. Sync automatically when connected to internet.

Is there a refund policy?
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Yes! We offer a 7-day money-back guarantee if you're not satisfied with the course. No questions asked. After 7 days, refunds are not available but you retain lifetime course access.

Can I interact with instructors?
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Yes! All courses include community access where you can post questions, participate in discussions, and get replies from instructors and peers. We also have monthly live Q&A sessions.

Live Cyber Alerts

Real-time security threats and vulnerability alerts.

🔴 CRITICAL 2 hours ago

Windows Server RCE Vulnerability (CVE-2025-001)

Critical remote code execution vulnerability discovered in Windows Server. Affects all versions. Immediate patching required. Microsoft released emergency patch. Apply ASAP.

Learn more →
🟠 HIGH 1 day ago

SSH Brute Force Attacks Surge Globally

Significant increase in SSH brute-force attacks targeting port 22. Use strong passwords, 2FA, and IP whitelisting to protect against unauthorized access.

Learn more →
🟡 MEDIUM 3 days ago

Sophisticated Phishing Campaign Targeting Banks

New phishing emails impersonating major banks with high sophistication. Train employees, verify domains, and use email filters to block malicious messages.

Learn more →
View All Alerts